What is Rent With Confidence?

It’s a voluntary set of realistic standards and requirements that sets out clearly what Agents need to do when letting or managing a property. 

Who approved and operates the Rent with confidence scheme

The four West of England Local authorities Bath and North East Somerset, Bristol, South Gloucestershire and North Somerset Councils have approved the Standard. The scheme is also supported by Plymouth City Council.

How can I be approved?

If you are a member of an approved organisation then you may already be approved. If you are not already a member of an approved organisation you will need to join one of those organisations.

Which organisations are approved·

  • Bristol Association of Letting and Managing Agents
  • Bristol University Student Union Lettings
  • Landlord Accreditation South West
  • National Landlords Association
  • National Landlord Code of Excellence
  • Residential Landlords Association

Do agents have to pay a fee?

Not necessarily, it depends whether or not the approved organisations have decided to charge a fee or not. So if you are a member of an approved organisation you may already be approved.

Will it be expensive to meet the requirement of the standard?

No, it shouldn’t be, to meet the standard required as it’s a realistic standard to expect when renting out a property.

What are the benefits of meeting the standard ?

It will help you demonstrate you are compliant and show prospective tenants you are a responsible agent.There are also incentives available to members such as discounted rates for some licensing schemes, key property services, like insurance, property valuations, accountancy etc.

Why has the rental standard been introduced?

To allow agents to demonstrate they are responsible and so tenants know where to look to find decent agents, landlords and accommodation. The rental standard replaces existing Accreditation schemes in Bath and North East Somerset, Bristol, North Somerset and South Gloucestershire. Plymouth City Council also support the scheme. 

I already let and manage properties which are accredited with my local Council so what happens now?

The current accreditation certificate will still be valid until it expires. When it expires the landlord can be accredited by an approved agent or organisation. Each will have its own requirement please refer to that organisations rules.

Hasn’t the council got legal powers to deal with poor conditions?

Yes, the government has introduced a raft of new legislation affecting the private rented  sector, including the Smoke and CO Detector Regulations, the Agents Redress Schemes and the Retaliatory Eviction provisions. These are on top of the existing legislative requirements in the Housing Act 2004 and elsewhere. These are enforced across the region, but we believe it is useful to work with landlords, and the Rental Standardis one part of the way we do this. We also have regular landlord forums and meetings with a variety of landlords and agents from the regions and hold regular landlord newsletters. Why not come along to our Landlord Expo event ( 


tel: 0117 3525010

Bristol City Council North Somerset Council Bath & North East Somerset Council South Gloucestershire Council Plymouth Council